> ## Documentation Index
> Fetch the complete documentation index at: https://docs.syntage.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use your own Buró de Crédito or Buró Empresas account

> Configure your organization's Buró de Crédito or Buró Empresas account in Syntage and request reports through the dashboard.

Use this flow when your organization already has a Buró de Crédito account, a Buró Empresas account, or both, and wants to request reports from Syntage with its own credentials.

Your organization must finish the Buró approval process and configure its credentials in Syntage before it can request reports with its own account.

## Prerequisites

* Your organization has an active Buró de Crédito account for person reports, an active Buró Empresas account for company reports, or both.
* Credit report access is enabled for your Syntage organization.
* An administrator can configure Buró de Crédito or Buró Empresas credentials in Syntage.

## 1. Configure Buró credentials in Syntage

1. Open the integration settings for the account you are configuring:
   * [Buró de Crédito integration settings](https://app.syntage.com/settings/integrations/buro-de-credito) for person reports.
   * [Buró Empresas integration settings](https://app.syntage.com/settings/integrations/buro-empresas) for company reports.
2. Turn on **Use your own credentials**.
3. Enter the **Legal name** exactly as it is registered with Buró. Entities see this name during the authorization process, and it must match the legal entity that holds the Buró account. Both integrations share the same legal name.
4. If your organization is a SOFOM, make sure **Use the authorization text for SOFOM** is selected. It is selected automatically when the legal name declares SOFOM in its entity type, for example `Acme, S.A.P.I. de C.V., SOFOM, E.N.R.`. If you select it manually, the legal name must include SOFOM.
5. Enter the **Username** and **Password** of your organization's account.
6. Click **Save**.

Contact your CSM if you need help confirming which credential values Buró provided for your account.

## 2. Get Buró approval for the authorization flow

Syntage's digital authorization flow with NIP was developed with Buró de Crédito. Buró still needs to approve your organization before you use this flow with your own Buró de Crédito or Buró Empresas account.

Syntage generates the document Buró asks for from your configuration: one slide per authorization step, with your branding, your legal name, and the authorization text your consumers will see.

1. After you save your credentials, Syntage shows the link to your authorization flow. Click **Copy link** to share it, or **Preview flow** to open it.
2. In the document, select the variant Buró needs: **Persona Moral** and **Persona Física con Actividad Empresarial** go to Buró Empresas, and **Persona Física** goes to Buró de Crédito.
3. Send the link to your Buró advisor. If they need a file, click **Descargar PDF** in the document and send the PDF instead. Copy your CSM.
4. Work with Syntage to answer any questions Buró has about the flow.
5. Wait for Buró's approval before using the flow in production.

You can open the document again later from **Preview flow** in the **Use your own credentials** section of the integration settings. That button is available only while your changes are saved and new extractions are allowed for that Buró. Until then, use the link from the dialog shown after saving.

> [!NOTE]
>
> If you change the legal name or the username, Syntage shows the link again after you save: send the updated flow to your advisor, because Buró needs to approve it again. Changing only the password does not require a new approval.

## 3. Request Buró reports

After the credentials are configured, your organization can request and view Buró reports in Syntage. The report is requested only after the entity or shareholder completes the authorization flow.

Use Buró de Crédito credentials for person report products and Buró Empresas credentials for company report products. In the dashboard request flow, both are requested through the **Buró de Crédito Report** datasource and the selected report product type determines which configured credentials are used.

### New entity

Use this path when the entity does not exist in Syntage yet.

1. Open [All Entities](https://app.syntage.com/entities).
2. Click **Add entity**.
3. Enter the RFC and continue.
4. Select **Buró de Crédito Report** as one of the datasources.
5. If prompted, select the report product type. Use person products such as `007` or `004` for a person, and company products such as `INFORME_BURO` or `RCO` for a company.
6. Add the entity.
7. Copy the authorization URL.
8. Share the URL only with the person who needs to authorize the Buró report.

### Existing entity

Use this path when the entity already exists in Syntage.

1. Open the entity from [All Entities](https://app.syntage.com/entities).
2. Click **Update data**.
3. In the extractor list, select **Buró de Crédito Report**.
4. If prompted, select the report product type. Use person products such as `007` or `004` for a person, and company products such as `INFORME_BURO` or `RCO` for a company.
5. Create the extraction.
6. Copy the authorization URL.
7. Share the URL only with the person who needs to authorize the Buró report.

### Shareholder report

Use this path when you need to request a Buró report for a shareholder that is not already connected to an entity.

1. Open the company entity from [All Entities](https://app.syntage.com/entities).
2. Go to the shareholders section.
3. Find the shareholder and click **Add entity**.
4. Confirm the shareholder's RFC and name in the Add entity flow.
5. Select **Buró de Crédito Report** as one of the datasources.
6. Select the report product type.
7. Add the shareholder as an entity.
8. Copy the authorization URL.
9. Share the URL with the shareholder so they can authorize the request.

The shareholder report is requested after the shareholder completes the authorization process. If the shareholder is already connected to an entity, open that entity and use **Update data** to request a new Buró de Crédito Report extraction.

## Update your Buró password every 30 days

Buró requires the password of your Buró de Crédito and Buró Empresas accounts to be changed every 30 days. Syntage cannot change it for you, so whenever you change the password with Buró, update it in Syntage too:

1. Change the password of your account with Buró.
2. Open the [Buró de Crédito integration settings](https://app.syntage.com/settings/integrations/buro-de-credito) or the [Buró Empresas integration settings](https://app.syntage.com/settings/integrations/buro-empresas).
3. Enter the new **Password**.
4. Click **Save**.

Changing only the password does not require a new approval from Buró.

If the password expires or the password saved in Syntage stops working, Syntage emails your organization's administrators that the credential is no longer valid, and Buró extractions stay in `Waiting` status. They resume automatically after you save the new password.

## Audit evidence

Buró de Crédito may request evidence for a sample of report consultations, including consultations made with your Buró Empresas credentials. When the authorization was completed through the digital NIP flow, export the authorization evidence from Syntage.

1. Open [Buró de Crédito Authorizations](https://app.syntage.com/datasources/mx/buro-de-credito/authorizations).
2. Use the export action, or the audit export action when Buró de Crédito requested an audit file.
3. Send the exported evidence to Buró de Crédito according to its audit instructions.

## Commercial terms

The Buró Conexión subscription enables the connection between your Buró de Crédito or Buró Empresas account and your Syntage organization. Report consultation costs are still paid directly to Buró de Crédito.

Contact your CSM for current subscription pricing, report limits, and additional report costs.

## Related resources

* [Buró de Crédito authorizations](https://docs.syntage.com/resources/datasources/buro-de-credito/authorizations.md)
* [Buró de Crédito reports](https://docs.syntage.com/resources/datasources/buro-de-credito/reports.md)
* [Extraction request examples](https://docs.syntage.com/developers/extraction-request-examples.md#buro-de-credito)


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